Refund policy

Zsedk – Return & Refund Policy

At Zsedk, your satisfaction is our priority. We want you to shop with complete confidence.

  • 7-Day Returns: Request a return within 7 days of receiving your order, subject to eligibility.

  • Damaged or Wrong Items: Contact us within 48 hours with photos or a video.

  • Refunds: Approved refunds are processed within 5–10 business days.

  • Exchanges: Eligible damaged, defective, or incorrect products can be exchanged, subject to availability.

  • Return Conditions: Products must be unused and returned with original packaging and accessories.

  • Return Shipping: We cover return shipping for incorrect or defective items caused by our error. Other eligible returns may have shipping charges.