Refund policy
Zsedk – Return & Refund Policy
At Zsedk, your satisfaction is our priority. We want you to shop with complete confidence.
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7-Day Returns: Request a return within 7 days of receiving your order, subject to eligibility.
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Damaged or Wrong Items: Contact us within 48 hours with photos or a video.
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Refunds: Approved refunds are processed within 5–10 business days.
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Exchanges: Eligible damaged, defective, or incorrect products can be exchanged, subject to availability.
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Return Conditions: Products must be unused and returned with original packaging and accessories.
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Return Shipping: We cover return shipping for incorrect or defective items caused by our error. Other eligible returns may have shipping charges.